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Service Level Agreement

Visa Success SLA & Refund Guarantee

TESCA operates with automated audit checks and certified compliance workflows, allowing us to back our advisory services with a premium success guarantee.

97% Success SLA

Our automated verification scripts cross-check local embassy rules to eliminate administrative refilings and errors.

45-Day Processing

All documents are fully audited, cleared, and submitted to embassies within our strict 45-day cycle guarantee.

Refund Framework

In the rare event of a visa refusal based on document structural failure, we guarantee a structured partial refund.

1. Eligibility Criteria for Success Guarantee

To qualify for the TESCA Visa Success SLA, applicants must complete our baseline verification audit. This includes submitting certified bank statements proving liquid funding thresholds, meeting regional language standards (IELTS Band 6.0+ or equivalent), and presenting valid, uncompromised academic credentials.

2. Refund Guidelines & Structural Integrity

If an embassy refuses a visa due to formatting, documentation, or compliance failures in the filing compiled by TESCA, the candidate will be eligible for a refund of up to 50% of the advisory service fee.

Note: Refusals resulting from biometric failures, medical issues, criminal history, or failure to attend scheduled interviews are outside the scope of this SLA.

3. Appeal & Re-filing Policy

In case of a refusal, our senior compliance team conducts a diagnostic audit within 7 business days. If we determine that a refiling has a high success rating, TESCA will bear all refiling coordination costs, providing a free second attempt.

SLA Eligibility & Refund Estimator

Pre-evaluate your profile compatibility under our Service Level Agreement.

Success Rating 97%
Full SLA Guarantee
SLA Refund Scope

Eligible for up to 50% Refund Guarantee

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